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User Support
Professional Roles • IT Staff
IT Ticket Response
Help desk support
Draft a response to this IT support ticket: Ticket: [description] User: [role/department] Impact: [severity] Initial troubleshooting: [what was tried] Create response that: - Acknowledges the issue - Shows understanding of impact - Provides clear next steps - Sets expectations on timeline - Offers workaround if available - Is user-friendly (avoid jargon)
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Note: ChatGPT and Perplexity will open with the prompt pre-filled. For Claude and Gemini, you'll need to paste the prompt manually.
IT Documentation
User documentation
Create user documentation for [system/process]: Topic: [what to document] Audience: [technical level] Purpose: [how-to/troubleshooting/reference] Include: - Overview - Prerequisites - Step-by-step instructions - Screenshots descriptions - Common issues and solutions - FAQ - Where to get help Write in clear, accessible language.
Try this prompt in:
Note: ChatGPT and Perplexity will open with the prompt pre-filled. For Claude and Gemini, you'll need to paste the prompt manually.